Our Implementation methodology is based on the industry best practices.

Analysis: Our project cycle starts with onsite analysis and diagnosis of your current environment. On-site assessment is the first step in our implementation methodology.

We conduct search workshops to brain storm and understand your data, search requirements and user expectations.

We analyse your data sources, requirements and systems. We discuss architectural options and decisions with your technical staff.

Planning: Using our delivery approach which is based on the industry best practices, we produce an implementation plan which covers the following:

Analysis of your current environment and mapping of your requirements to search functionality.

Implementation options including any software and hardware requirements.

Recommendations and roadmap for any projected change, including a project and staffing plan.

Statement of work (SOW): specifies every aspect of the engagement including costing, deliverables, and the contract.

Implementation: Approval of the SOW triggers the implementation phase. We work with your team in the following areas:

• Architecture and design
• Software installation and configuration
• User interface customisation or development
• Integration with your data repositories and indexing
• Integration with your underlying security
• Search software scaling
• Performance analysis and tuning
• Search relevance analysis and tuning
• Fine tune indexing for speed and accuracy
• Categorisation and Taxonomy development
• Problem solving
• Documentation
• Support

We provide internal skill transfer and training to ensure that each member of the group benefits from the experience of our experts and is ready to hit the ground running.